Shipping policy
SHIPPING POLICY
Last updated: August 10, 2026
SHIPPING DESTINATIONS
Wild Order currently ships to addresses in the United States, the United Kingdom, China, Hong Kong SAR, and Japan. We do not currently ship to destinations outside these regions.
Orders are dispatched from China.
ORDER PROCESSING
Orders are typically processed within 2–5 business days after payment is confirmed. Business days do not include weekends or public holidays.
You will receive an order confirmation email after placing your order. A shipping confirmation email containing tracking information will be sent once your order has been dispatched.
SHIPPING RATES
Standard shipping costs $5.99 USD.
Orders with a checkout subtotal of $89 USD or more qualify for free standard shipping. Free shipping will be applied automatically at checkout when the order qualifies.
ESTIMATED DELIVERY TIME
United States and United Kingdom
Delivery typically takes 7–15 business days after dispatch. Please allow approximately 9–20 business days from the order date for processing and delivery.
China, Hong Kong SAR, and Japan
Delivery typically takes 5–8 business days after dispatch. Please allow approximately 7–13 business days from the order date for processing and delivery.
Delivery times are estimates and are not guaranteed. Delays may occasionally occur because of carrier disruptions, severe weather, public holidays, customs inspections, or other circumstances outside our control.
ORDER TRACKING
Tracking information will be sent by email after your order has been dispatched. Tracking updates may take several business days to appear after the carrier receives the package.
If your tracking information has not updated for an extended period or your order has not arrived within the estimated delivery window, please contact us at shopwildorder@outlook.com
ADDRESS CHANGES AND CANCELLATIONS
Please review your shipping address carefully before completing your order.
If you need to change or cancel an order, contact us within 24 hours of placing it. We will do our best to assist, but changes or cancellations cannot be guaranteed once processing or dispatch has begun.
Wild Order is not responsible for delays or failed delivery caused by an incorrect or incomplete address supplied by the customer. Additional shipping charges may apply if an order must be resent.
CUSTOMS, DUTIES, AND TAXES
Depending on the destination and order value, customs duties, import taxes, or handling fees may apply.
Any charges collected by Wild Order will be shown at checkout. Unless expressly shown as included at checkout, charges imposed by local customs authorities, carriers, or government agencies are the responsibility of the recipient.
CONTACT
For questions about shipping, tracking, or delivery, please contact:
Wild Order
Email: shopwildorder@outlook.com
Website: https://shopwildorder.com